Bio Vitals Clove Oil for Skin and Hair Care 20 ml
Save $1.13 USD · 15%
- 14-day returns for a full refund
- Authentic brands from official distributors
Summary
Bio Vitals Clove Oil is a pure, concentrated essential oil designed to provide natural care for both your skin and hair. This versatile oil helps soothe dry areas and brings a warm, comforting sensation to your daily self-care routine.
Details
Perfect
Key Ingredients
How to Use
- For skin: Dilute a few drops with a carrier oil (such as jojoba or almond oil) and gently massage onto the desired area.
- For hair: Add a few drops to your shampoo or mix with a carrier oil to massage into the scalp before washing.
- Always perform a patch test on a small area of skin before first use.
- Pure botanical essential oil
- Suitable for both skin and hair care applications
- Provides a warm, comforting aroma
- Convenient 20 ml dropper bottle
Our Policies
Unused items can be returned within 14 days of delivery for a full refund.
Shipping Policy
Effective Date: February 2026
Where We Ship
We currently ship to:
- United States (all 50 states, including Alaska and Hawaii)
- United Kingdom
- European Union (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland)
- Australia
- Canada
Shipping Rates
- United States: $9.99 under $50, FREE $50 and above
- United Kingdom: $17.58 under $50, FREE $50 and above
- European Union: $19.99 under $50, FREE $50 and above
- Australia: $19.99 under $50, FREE $50 and above
- Canada: $19.99 under $50, FREE $50 and above
Shipping costs are calculated and displayed at checkout before payment.
Shipping Carriers
- United States: USPS, FedEx, UPS
- United Kingdom: FedEx, UPS
- European Union: FedEx, UPS
- Australia: FedEx, UPS
- Canada: FedEx, UPS
Processing Time
Orders ship within 3 business days (Monday through Friday, excluding U.S. federal holidays).
Delivery Time
Most orders arrive within 7 to 10 days from the day you place them. This range reflects our own measurement of recent orders, not a carrier estimate. Some orders arrive sooner.
If your order has not arrived within 10 days, email info@beautycarebag.com and we will either re-ship it or refund you in full. All customs duties, VAT and import taxes are covered by us, so you are never asked to pay anything on delivery.
Delivery times are estimates and not guaranteed. Actual delivery times may vary based on carrier conditions, customs processing, and local delivery services.
Customs, Duties, and Taxes
All customs duties, VAT, and import taxes are covered by Beauty Care Bag. Your package will be delivered directly to your door with no additional charges.
In rare cases, additional customs procedures may be required. If this happens, we will handle the process on your behalf. Should you encounter any customs-related issues, please contact us at info@beautycarebag.com.
Please note that packages may be subject to random customs inspections in some countries, which may extend delivery times.
Customs Rejection or Return Scenarios
If your package is rejected by customs and returned to us:
- Product not permitted in destination country: A refund will be issued after deducting shipping and handling costs. In exceptional circumstances, Beauty Care Bag will cover the full amount.
- Express shipment rejected at customs: A refund will be issued after deducting shipping and return costs. In exceptional circumstances, Beauty Care Bag will cover the full amount.
- Customer does not collect package from customs: Once the product is returned to us, a refund will be issued after deducting shipping and customs costs.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package at every stage of delivery.
If you do not receive a tracking email within 6 calendar days of placing your order, please contact us at info@beautycarebag.com. If your tracking number shows no carrier scan for 7 calendar days after you receive it, please contact us as well: we will open a carrier investigation and reship or refund your order, your choice.
Address Information & Delivery
Please ensure your shipping address is complete and accurate before placing your order.
Beauty Care Bag is not responsible for packages that cannot be delivered due to incorrect or incomplete addresses. If the carrier is unable to reach the recipient, the package may be returned to us. For returned packages due to address errors, a refund will be issued after deducting round-trip shipping costs.
Shipping Delays
Beauty Care Bag takes full responsibility for carrier-related delays or unexpected logistical issues. If your order is significantly delayed, please contact us and we will resolve the issue promptly. If your package has shown no carrier scan for 14 calendar days and you ask us to reship it, we will cover expedited shipping on the replacement at no extra cost to you.
Damaged or Missing Items
Please inspect your package upon delivery. If your order arrives damaged, incomplete, or incorrect, please notify us within 24 hours of delivery. After reviewing your case, we will provide the fastest possible resolution. If your order arrives with an item missing, we will confirm your resolution (a free replacement or a full refund, your choice) within 2 business days of receiving your photos.
Lost Packages
If your package has not arrived within 30 days of your order date, it is considered lost. Please contact us and we will investigate with the carrier and reship your order or issue a full refund (your choice). Beauty Care Bag assumes full responsibility for lost packages.
Shipping Restrictions
Some countries may have specific regulations regarding the import of cosmetic products. It is the customer's responsibility to verify whether the products are permitted to enter their country. Beauty Care Bag is not liable for packages that are seized or rejected due to local import restrictions on specific products.
Contact Us
If you have any questions about shipping, please reach out:
WhatsApp: +1 (812) 819-5590
Email: info@beautycarebag.com
Contact Hours: Monday - Friday: 9:00 AM - 6:00 PM (Central Time)
Business Address:
ARBITBOX LLC
206 Pegasus Ave, Unit J
Northvale, NJ 07647
United States
Effective date: July 2026
At a Glance
| Return window | 14 days from the day your order (or its last item) is delivered |
| How to request | By email to info@beautycarebag.com (EU and UK customers can also start a return from their account) |
| Send items back within | 14 days after your return is approved |
| Refund issued within | 14 days after we receive your return |
| Return shipping | Paid by you for change-of-mind returns; paid by us for wrong, damaged or defective items |
1. Your Right to Return
You may return any eligible item within 14 days from the day you (or a person you designated) receive the last item of your order, without giving any reason.
For customers in the European Union and the United Kingdom: under the EU Consumer Rights Directive and UK consumer law you have a statutory 14-day right of withdrawal starting from delivery of the last item. We apply this same 14-day return window to all customers worldwide, wherever you live. Your statutory rights are not affected by this policy.
2. How to Request a Return or Cancellation
- By email (all customers): write to info@beautycarebag.com with your order number, the item(s) you wish to return and, optionally, the reason. We reply with confirmation and return instructions.
- From your account (EU and UK customers): log in to your account, open the relevant order and submit a return request.
If your order has not shipped yet, you can cancel it the same way for a full refund.
Please wait for our confirmation and return instructions before shipping anything back. Returns sent without prior approval may be delayed or cannot be matched to your order.
3. Sending Your Items Back
- Ship the items within 14 days after your return request is approved, to the return address we provide.
- Items must be unused and, where applicable, with the hygiene seal intact, ideally in their original packaging.
- Please use a tracked shipping service and keep your proof of postage.
4. When You Get Your Refund
We issue your refund within 14 days of receiving the returned items at our facility (or of receiving proof that you have shipped them back), to your original payment method. In practice most refunds are processed within a few business days of arrival.
Your bank or card issuer may need a few additional days to post the amount to your account. If you prefer, we can instead issue a store discount code of equal value, valid for 12 months.
Note for PayPal payments older than 6 months: PayPal does not allow direct refunds after 6 months, so we will arrange the refund to your bank account manually.
5. Return Shipping Costs
- Change of mind: you pay the direct cost of returning the items.
- Wrong, damaged or defective items: we cover the return shipping (or you do not need to return the item at all if we say so) and refund or replace the item free of charge, including original shipping.
6. Items That Cannot Be Returned
- Cosmetics and personal care products that have been opened, used or had their hygiene seal removed (for health and hygiene protection reasons).
- Gift cards.
- Items personalized or made to your specifications.
Outlet and clearance items cannot be returned for change of mind. These are the items listed in our Outlet collection, sold at a permanently reduced price. Coupon codes, site-wide promotions and Subscribe & Save discounts do not make an order final sale - those orders keep the full 14-day return right. This does not apply if the item arrives wrong, damaged or defective; in that case we replace or refund it. It also does not affect the statutory 14-day withdrawal right of customers in the European Union and the United Kingdom.
7. Wrong, Damaged or Defective Items
If your order arrives damaged, defective or incorrect, please contact us as soon as possible (ideally within a few days of delivery) with your order number and photos of the item and packaging. We will send a free replacement or issue a full refund, including shipping, at your choice. This does not limit your legal guarantee rights; in the EU these apply for at least two years from delivery.
8. Lost, Refused or Unclaimed Packages
- If your package has not arrived within 30 days of the order date, contact us; we will reship it or refund you in full, at your choice.
- If a package is returned to us because it was refused at delivery or not claimed from the carrier, we refund the product price once we receive it back; the original shipping cost is not refunded.
9. Subscription Orders
Delivered subscription orders carry the same 14-day return right as regular orders. To cancel future renewals, manage your subscription from your account or contact us; see our Subscription Policy for details.
Contact
Email: info@beautycarebag.com
WhatsApp: +1 (812) 819-5590
Subscription Policy
Effective date: August 2026
This policy applies to subscription (Subscribe & Save) purchases made on Beauty Care Bag. For returning items you have already received, see our Refund Policy.
Cancelling your subscription
You can cancel your subscription at any time, from your account or by emailing us. There is no minimum number of orders and no cancellation fee. Cancelling stops all future renewals immediately.
Before your first order ships
Contact us and we will cancel both the order and the subscription, with a full refund.
Before a renewal is charged
We email you before your next order is placed, so a renewal never arrives as a surprise. You can also see your next delivery date in your account at any time. Until a renewal is charged you can skip it, move its date, change the products or the frequency, or cancel - and nothing will be charged.
After a renewal is charged but before it ships
Contact us and we will cancel that order and refund it in full.
After an order has shipped
That order follows our Refund Policy: you have 14 days from delivery to return eligible items. For health and hygiene reasons, cosmetics and personal care products cannot be returned once they have been opened or once the hygiene seal has been removed. Cancelling your subscription stops all future renewals immediately, whatever happens with an order already on its way.
European Union & United Kingdom
Under EU and UK consumer law you have the right to cancel your subscription at any time, regardless of how many orders you have received.
Right of withdrawal (cooling-off period): you have 14 days from the date of each delivery to cancel without giving any reason.
- Before first shipment: cancel anytime with a full refund.
- Within 14 days of any delivery: cancel with a refund for unopened items.
- After 14 days from delivery: cancel anytime; items already delivered are not refunded.
To exercise your right of withdrawal, contact us with a clear statement of your decision to cancel (for example by email or letter). Upon cancellation, future subscription charges stop immediately. For items returned unopened within 14 days, a refund will be issued. You are responsible for return shipping costs on change-of-mind returns.
How to cancel
Manage or cancel your subscription in your account, or email us at info@beautycarebag.com. Cancellations take effect immediately and no further charges are made.
Pausing your subscription
If you need a temporary break, you can pause your subscription instead of cancelling it. Paused subscriptions can be resumed at any time.
Skipping a delivery
You may skip individual deliveries at any time without cancelling your subscription.
Changing your subscription
You can update your shipping address, payment method, products and delivery frequency at any time from your account.
Contact us
Email: info@beautycarebag.com
Contact hours: Monday - Friday, 9:00 AM - 6:00 PM (Central Time)
Business address:
ARBITBOX LLC
206 Pegasus Ave, Unit J
Northvale, NJ 07647
United States
Terms of Service
Effective Date: February 2026
Welcome to Beauty Care Bag. By accessing or using our website (beautycarebag.com), you agree to be bound by these Terms of
Service. Please read them carefully before making a purchase.
1. Company Information
Beauty Care Bag is operated by:
ARBITBOX LLC
206 Pegasus Ave, Unit J
Northvale, NJ 07647
United States
Email: info@beautycarebag.com
WhatsApp: +1 (812) 819-5590
2. Acceptance of Terms
By browsing, accessing, or purchasing from beautycarebag.com, you acknowledge that you have read, understood, and agree to be
bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
Beauty Care Bag reserves the right to update or modify these terms at any time without prior notice. Changes will be posted on
this page, and your continued use of the website constitutes acceptance of the updated terms.
3. Products and Services
Beauty Care Bag specializes in marketing and selling perfumery, skincare, cosmetics, and personal care products.
- All products sold on our website are intended for personal use only.
- Product descriptions, images, and information are provided for informational purposes and may vary slightly from the actual
product.
- We make every effort to display product colors and images accurately, but we cannot guarantee that your device's display will
accurately reflect the actual product.
4. Pricing and Payment
- All prices are listed in U.S. Dollars (USD).
- Prices are subject to change without notice.
- We accept major credit cards, PayPal, and other payment methods as displayed at checkout.
- Payment must be received in full before your order is processed and shipped.
- All transactions are processed securely through our payment providers.
5. Orders and Order Confirmation
- By placing an order, you are making an offer to purchase the products in your cart.
- An order confirmation email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for
any reason, including product availability, pricing errors, or suspected fraud.
- If your order is cancelled, you will receive a full refund to your original payment method.
6. Shipping
We currently ship to:
- United States (all 50 states, including Alaska and Hawaii)
- United Kingdom
- European Union (Austria, Belgium, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Ireland, Italy, Netherlands,
Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland)
- Australia
Shipping Rates:
- United States: $9.99 under $50, FREE $50 and above
- United Kingdom: $17.58 under $50, FREE $50 and above
- European Union: $19.99 under $50, FREE $50 and above
- Australia: $19.99 under $50, FREE $50 and above
- Canada: $19.99 under $50, FREE $50 and above
Delivery: 5 to 12 calendar days from the day you order
Orders placed before 2:00 PM CST (Chicago time) on business days will begin processing the same day.
For complete shipping information, please refer to our Shipping Policy.
7. Customs, Duties, and Taxes
All customs duties, VAT, and import taxes are covered by Beauty Care Bag for all destinations. Your package will be delivered to
your door with no additional charges.
In rare cases where customs issues arise, our team will handle the process on your behalf.
8. Returns and Refunds
- You have 14 days from delivery to request a return for unopened, unused products in their original packaging.
- Wrong, damaged, or faulty items: Contact us as soon as possible, ideally within a few days of delivery, for free return shipping and a full refund or
replacement.
- Customer-initiated returns: Return shipping costs are the customer's responsibility.
- Refunds are processed within 14 days after we receive the returned item.
For complete return and refund information, please refer to our Returns & Refunds Policy.
9. European Union & UK Consumer Rights
If you are a consumer located in the European Union or United Kingdom, you have the following rights under EU/UK consumer
protection laws:
Right of Withdrawal (Cooling-Off Period): You have the right to cancel your order within 14 days of receiving your goods without
giving any reason. We apply this same 14-day return window to all customers worldwide, wherever you live.
To exercise your right of withdrawal, contact us at info@beautycarebag.com with your order number and request.
Online Dispute Resolution (ODR): The European Commission provides an Online Dispute Resolution platform for consumers in the EU.
You can access it at: https://ec.europa.eu/odr
Applicable Law: While these Terms are governed by Delaware law (see Section 15), if you are a consumer in the EU or UK, you retain
the protection of mandatory consumer protection provisions of your country of residence. Nothing in these Terms affects your
statutory rights.
10. Product Compliance and Regulations
All products sold on beautycarebag.com comply with applicable regulations:
- United States: U.S. Food and Drug Administration (FDA) regulations for cosmetics and personal care products
- European Union: EU Cosmetics Regulation (EC) No 1223/2009
- United Kingdom: UK Cosmetics Regulation
It is the customer's responsibility to verify that the products comply with local regulations in their country (for orders outside
our standard shipping destinations).
Beauty Care Bag is not liable for products that are seized or rejected by customs due to local import restrictions.
11. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Beauty
Care Bag or its content suppliers and is protected by U.S. and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written
consent.
12. User Accounts
- You may be required to create an account to access certain features of our website.
- You are responsible for maintaining the confidentiality of your account information and password.
- You are responsible for all activities that occur under your account.
- Notify us immediately if you suspect any unauthorized use of your account.
13. Privacy and Data Protection
We are committed to protecting your personal information. Our collection, use, and protection of your data is governed by our
Privacy Policy.
By using our website, you consent to our collection and use of your information as described in the Privacy Policy.
14. Limitation of Liability
To the fullest extent permitted by law, Beauty Care Bag shall not be liable for any indirect, incidental, special, consequential,
or punitive damages arising from your use of or inability to use our website or products, any unauthorized access to or alteration
of your data, any errors or omissions in content, or shipping delays caused by carriers or customs.
Our total liability shall not exceed the amount you paid for the product(s) in question.
Note for EU/UK consumers: This limitation does not affect your statutory rights or our liability for death or personal injury
caused by our negligence, fraud, or any other liability that cannot be excluded by law.
15. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States,
without regard to its conflict of law provisions.
For EU and UK consumers: You retain the protection of mandatory provisions of the consumer protection laws of your country of
residence. You may bring legal proceedings in your country of residence.
Any disputes arising from these terms shall be resolved in the courts located in Delaware, USA, unless you are an EU/UK consumer
exercising your rights under local consumer protection laws.
16. Indemnification
You agree to indemnify and hold harmless Beauty Care Bag, its officers, directors, employees, and agents from any claims, damages,
losses, or expenses arising from your use of the website or violation of these Terms of Service.
17. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in
full force and effect.
18. Contact Us
If you have any questions about these Terms of Service, please contact us:
WhatsApp: +1 (812) 819-5590
Email: info@beautycarebag.com
Contact Hours: Monday - Friday: 9:00 AM - 6:00 PM (Central Time)
Business Address:
ARBITBOX LLC
206 Pegasus Ave, Unit J
Northvale, NJ 07647
United States
Billing Terms and Conditions
Effective Date: February 2026
1. Introduction
Thank you for choosing Beauty Care Bag (beautycarebag.com). By using our website and services, you are entering into a binding
contract with us. Your agreement with us includes these Billing Terms and Conditions and our Privacy Policy. If you don't agree
with these terms, please don't use the website or make a purchase.
To make a purchase, you need to (a) be 18 or older, (b) have the power to enter a binding contract with us and not be barred from
doing so under any applicable laws. You also warrant that any registration information that you submit to us is true, accurate and
complete, and you agree to keep it that way at all times.
2. Company Information
This website is operated by:
ARBITBOX LLC
206 Pegasus Ave, Unit J
Northvale, NJ 07647
United States
Email: info@beautycarebag.com
Phone: +1 (812) 819-5590
3. Changes to These Terms
Occasionally we may, at our discretion, make changes to these terms. When we make changes that we consider material, we'll notify
you through the website or by email. By continuing to use the website after those changes are made, you are expressing and
acknowledging your acceptance of the changes.
4. Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Shop Pay
- Other methods as displayed at checkout
All transactions are processed securely through our payment providers. We do not store your full credit card information on our
servers.
5. Pricing
All prices are listed in U.S. Dollars (USD). Prices are subject to change without notice. Shipping costs are calculated and
displayed at checkout before payment. All customs duties, VAT, and import taxes are covered by Beauty Care Bag for all
destinations.
6. One-Time Purchases
For one-time purchases, your payment method will be charged once at the time of purchase. Your order will be processed after
successful payment confirmation.
7. Subscription Purchases
If you purchase a subscription product:
- Your payment method will be charged at the start of each billing cycle.
- Subscriptions automatically renew until cancelled.
- You will receive an email reminder before each renewal.
- You can cancel your subscription at any time through your account or by contacting us.
- For US, Australia & Canada: A minimum commitment of 2 orders applies before cancellation.
- For EU & UK: You may cancel at any time under EU consumer protection laws. You have 14 days from each delivery to cancel without
giving any reason.
For full subscription terms, please see our Subscription Cancellation Policy.
8. User Accounts
You may be required to create an account to access certain features of our website. You are responsible for maintaining the
confidentiality of your account information and password. You are responsible for all activities that occur under your account. If
your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third
parties, please notify us immediately.
9. User Content
Where available, you may post content to our website, including reviews, comments, and pictures. You represent that you have the
right to post any content which you submit, and that such content does not violate applicable law or the intellectual property
rights of others.
You grant us a non-exclusive, transferable, royalty-free, worldwide license to use any content that you post on or in connection
with our website. We reserve the right to remove or disable access to any content for any reason, including content that violates
these terms.
10. User Guidelines
When using our website, you agree not to:
- Post content that is offensive, abusive, defamatory, or obscene
- Post content that is illegal or promotes illegal activity
- Post content that infringes intellectual property rights or privacy rights
- Impersonate another person or misrepresent your affiliation
- Transmit malicious content such as malware or viruses
- Interfere with the website or attempt to breach security measures
- Use automated means to access the website without permission
11. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Beauty Care Bag or its
content suppliers and is protected by U.S. and international copyright laws. You may not reproduce, distribute, modify, or create
derivative works from any content on this website without our prior written consent.
12. Refunds
Refunds are processed within 7 business days to your original payment method. For full details, please see our Returns and Refunds
Policy.
13. Failed Payments
If a payment fails, we will attempt to contact you to update your payment information. Orders will not be shipped until payment is
successfully processed. For subscriptions, we may retry the payment or suspend the subscription until payment is resolved.
14. Chargebacks and Disputes
If you have concerns about a charge, please contact us at info@beautycarebag.com before initiating a chargeback with your bank. We
are committed to resolving any billing issues promptly.
15. Warranty
We endeavor to provide the best service we can, but you understand and agree that the website and products are provided "as is",
without express or implied warranty or condition of any kind. We disclaim any warranties of merchantability, fitness for a
particular purpose, or non-infringement to the extent permitted by law.
We are not responsible for any third-party content, products, or services advertised on or linked from our website. Some aspects
of this section may not apply in some jurisdictions.
16. Limitation of Liability
To the fullest extent permitted by law, Beauty Care Bag, its officers, employees, agents, and affiliates shall not be liable for
any indirect, special, incidental, punitive, or consequential damages arising out of the use or inability to use our website or
products.
Our total liability for all claims relating to our website or products shall not exceed the amounts paid by you in the prior three
months.
For EU & UK consumers: This limitation does not affect your statutory rights or our liability for death or personal injury caused
by our negligence, fraud, or any other liability that cannot be excluded by law.
17. Indemnification
You agree to indemnify, defend and hold Beauty Care Bag and its officers, directors, employees, and agents harmless from any
claims, losses, damages, or expenses arising from your use of the website, your violation of these terms, or your violation of any
third party rights.
18. Severability
Should any provision of these terms be held invalid or unenforceable, such invalidity shall not affect the remaining provisions,
and the invalid provision shall be enforced to the extent permitted by law.
19. Governing Law
These terms are subject to the laws of the State of Delaware, United States, without regard to conflict of law principles.
For EU & UK consumers: You retain the protection of mandatory consumer protection provisions of your country of residence. You may
bring legal proceedings in your country of residence.
20. Dispute Resolution
Any dispute arising from these terms shall be resolved in the courts located in Delaware, USA, unless you are an EU/UK consumer
exercising your rights under local consumer protection laws.
For EU consumers: The European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/odr
21. Entire Agreement
These terms constitute all the terms and conditions agreed upon between you and us regarding billing and supersede any prior
agreements. Additional terms may apply to specific aspects of our service, such as subscriptions or promotions.
22. Contact Us
For billing inquiries, please contact us:
Phone: +1 (812) 819-5590
Email: info@beautycarebag.com
Contact Hours: Monday - Friday: 9:00 AM - 6:00 PM (Central Time)
Business Address:
ARBITBOX LLC
206 Pegasus Ave, Unit J
Northvale, NJ 07647
United States
Last updated: July 13, 2026
Beauty Care Bag operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Beauty Care Bag is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
- Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
- Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
- Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
- Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 812-819-5590 or email us at info@beautycarebag.com or contact us at Beauty & Care Bag, 8 The Green ste a, Dover DE 19901, United States For the purpose of applicable data protection laws, we are the data controller of your personal information.
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